Living in Scape student accommodation
Q: Is it possible to share a room at Scape?
A: Our studios are single occupancy only. You are allowed to have guests stay overnight as long as it is cleared with Residence Management in advance and your guests are registered with Reception upon arrival. You may have a guest stay with you for up to 7 nights, unless otherwise agreed by the Residence Management.
Q: Will I have to share a bath/shower room?
A: No, every room at Scape has its own en suite with a power shower for your comfort and privacy.
Q: How many students live at Scape?
A: Approximately 585 students live at Scape East in Mile End. Scape Greenwich houses around 280 students on the Greenwich Peninsula and Scape Shoreditch will be home to about 540 students when it opens near Old Street in 2015.
Q: Can I have a party at Scape?
A: Yes, you may hold events in our communal areas, provided you have pre-booked the area with Reception and it has been approved by the Facilities Manager in advance. You may also have friends in your Room, but please respect other Scape residents by keeping noise to a minimum.
Q: What happens if something in my room, e.g. a chair or light bulb breaks?
A: Any Maintenance issues should be reported via the Website at myScape. Your problem will be logged and a member of our on-site maintenance team will aim to resolve the issue as soon as possible.
Q: How is my Room cleaned?
A: It is your responsibility to keep your Room clean. Cleaning equipment is provided for you to use, free of charge. We also offer a cleaning service at an additional charge. Please visit our Website or ask at Reception for more details.
Q: Who do I contact if I have a personal problem or an emergency?
A: Please contact Reception if you wish to discuss any problems, or email us at firstname.lastname@example.org. In case of fire, Scape locations are equipped with fire call points, alarms, fire extinguishers and safety blankets. Should an alarm be set off, students should evacuate the building in accordance with the evacuation plan.
Q: Is there a gym/fitness club at Scape?
A: Yes, the Gym at Scape East is available to all residents and membership is included in your Residence Fee. To gain access to the fitness centre, students will need to complete a health and safety declaration and waiver. Scape Shoreditch will also have a gym when it opens in 2015.
Q: Is there a curfew?
A: There is no curfew at Scape, however we do operate a 'quiet hours' policy between the hours of 11:00pm and 7:00am. You can access the building 24 hours a day, although after 8:00pm, you will need to use your key fob to gain access to the building.
Q: Is there car parking at Scape?
A: No, unfortunately we do not have any car parking spaces available for residents, but we are very close to many public transport links. Parking in London is limited and very costly, so we strongly advise that you do not bring a car to Scape.
Q: Can I let my friend live in my Room when I'm away?
A: No, the only person entitled to occupy your Room is you.
Q: If I go away for the university holidays do I need to move my belongings out of my Room?
A: No, your Room is yours for the duration of your Residence Agreement, so you only need move out of the Room at the end of the Residence Agreement.
Q: Can I smoke in my Room or in the Scape building?
A: No, we operate a strict no-smoking policy at all our Locations. Designated, sheltered smoking areas are provided if you wish to smoke.
Q: What is my address while living at Scape?
A: The first line is your address is your Room number, followed by the relevant Location address as specified in your Residence Agreement.
Q: Do you allow pets?
A: No, animals are not allowed.
Q: Can I store my belongings at the Location?
A: No, unfortunately we do not have storage space available for residents.
Q: Where can I find...
A: All living essentials can be found within a short distance of the Location. Details for the nearest supermarkets, Post Offices, doctor's surgeries and more can be found in our student handbook and our friendly reception staff can always help you find your way.
Q: What is Scape's 'green' policy?
A: At Scape, we are focused on sustainability and committed to reducing waste and energy use. All materials selected for the interior of our buildings have been chosen for their long life, low maintenance and low energy use. The buildings also feature ground source heat pumps, combined heat and power generators, grey water recycling, heat recovery, LED lighting and green roofs. In addition, we operate a recycling programme to make sure all residents and staff do their bit to keep Scape environmentally friendly. We aim to re-use as many items as we can, and recycle as much rubbish as possible. We also have a BREEAM Excellent rating.
Q: Is it noisy at Scape?
A: All windows at Scape Scape are double glazed and access to the corridors is limited. We also operate a 'quiet hours' policy between the hours of 11:00pm and 07:00am. However, London is a busy place, so you may hear some noise from time to time.
Q: Is the Location in a safe area?
A: London is a major city, and we do advise residents to follow general safety precautions. That aside, all our buildings are equipped with 24 hour CCTV security and are staffed 24 hours a day, 7 days a week, all year round. In addition, key fobs are programmed so that they only allow access to the part of the building where your Room is located.
Scape Student Living Brochure
Sample Booking Terms & Conditions
Code of Conduct
Deposit Protection Scheme